I’m really working on better organization and management of my email inbox and archives, and want to know now that I’m using Mac OS X Lion’s new version of Apple Mail, whether I can rename or otherwise customize the “flags” that are included in the program? Dave’s Answer: Congrats on tackling the crazy job of

I just switched over to Mac OS X 10.7 Lion and am kinda weirded out about what happens when I go to edit a file that’s more than a few weeks old. Instead of letting me edit the file like the computer used to do, now I get an error that the file is locked

I’ve been experimenting with a beta release of Apple iTunes on my Mac system and decided I didn’t really want to use it after all. When I went back to my regular iTunes app, however, I hit an error and don’t know how to proceed. It said “The file iTunes Library.itl cannot be read because

I need to record a narrated movie of me solving a problem on my Mac OS X system and am a bit stumped about how to proceed. I read on one site that Quicktime Player has this capability, but don’t know how to use it. Can you help me out of a bind by showing me how to make a screen recording in Quicktime Player?

It’s not the first time that malware of some sort has reared its ugly head in the Mac OS X world, but MacDefender — and its variants MacGuard, MacProtector and “Apple Security Center” — are particularly onerous because the programmers have figured out how to install the software on your computer without you having to enter your admin password. There’s a simple tweak you can make to your Web browser that makes you far, far less likely to get into the digital blackmail of a program that requires an expensive upgrade to remove unnamed viruses from your computer though…

I have a CD that a musician friend of mine sent and I am eager to listen to it, but it’s all in some weird format that my iMac can’t understand: “FLAC”. What is FLAC format and how do I convert it to a format that iTunes (and my iPod) will understand? Dave’s Answer: For

This is probably like remedial Mac OS X 101, but I just got a new Magic Trackpad and am excited to use it, but can’t figure out how to have my iMac know it’s there. Since it’s wireless, there’s gotta be some trick, but my airport system never sees it? Dave’s Answer: That’s a very

If you’re a Mac person and do lots of presentations, you’ve probably already learned the many benefits of migrating from old-school Microsoft PowerPoint to the slick Keynote presentation application from Apple. It’s part of the iWork suite and with very little effort just makes your presentations that much more attractive and polished. What you might

This is kinda complicated, but I have a cool new Samsung ML-25x series printer hooked up to my Windows computer and it works great. Really happy with it. My boyfriend has a Mac laptop and when he’s at my place he wants to be able to print on it too, without emailing me the printouts beforehand. I figured out how to “share” the printer on my XP system, but he can’t figure out how to hook it up wirelessly on his MacBook. Tips? Hints? Thanks!