How to Use an Automatic Responder for Effective Prospect Follow-up


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03.11.03

Hello Readers!

Passwords. Don’t we all have a million of them? Or are you one of those people who uses the same one again and again? Passwords are a fuzzy area of security for lots of people. Today, we’ll begin to clear up some of that confusion with an article from Benjamin Rich. It’s Part One in a two-part series discussing your passwords. Today’s installment primarily deals with the threat – how do crackers and hackers figure out passwords? Don’t miss Part Two coming up later this week, which will offer tips for avoiding bad passwords and choosing good ones. This is a hefty article but it’s an enjoyable read, I promise! Ben’s thoughtfully included a glossary to help with some of the terms you might not be familiar with.

Also in today’s issue – Herman Drost offers advice on using an autoresponder to help sell your products on the Web. People who visit your site tend to get distracted, and an autoresponder is a great way to remind them about your product or service. Check it out for help with setting one up on your site. There are even links to free and paid autoresponders you can download now.

For those of you who are looking for a little useful code to add to your site, have a look at the last article. It discusses a seldom-used but pretty effective way to grab your visitors’ attention.

Hope you enjoy the articles!

How to Use an Automatic Responder for Effective Prospect Follow-up
By Herman Drost

When a prospect shows an interest in your product, if you don't deliver  what he wants immediately and follow up on him, you lose sales. No matter what you're selling online, using an automatic responder to do  personalized follow up, can drastically increase the amount of sales you  receive. It can also dramatically cut down on manual follow up of your prospects.

Once a prospect requests your information there are a million and one things that can divert his attention from it.

For instance: 
His computer crashed, he has to wait several days to get it repaired. His wife called, her car broke down again. He has to pick her up. The kids are screaming, the dog is chewing on their favorite toy. His friend needs a ride to the airport...now.

These are just a few examples of what can happen to cause your  prospect to forget about your offer. That's why it is so important to get  your offer in front of a prospect more than once. The ideal number is 5-7  times.

How an automatic responder (autoresponder) works
These programs automatically return a prewritten message to anyone who sends a message to the autoresponder's email address. They usually allow for one or more follow-up messages.


Types of automatic responders

Single follow up - this one will reply once only to any message sent to it.  These are very useful for letting someone know that you have received  their mail and will get back to them shortly, or you could inform people  you are away on vacation.

Multiple follow up – these are often called sequential autoresponders. They can be programmed to follow up over a period of days, weeks, or months with any number of sequential messages.

Features:

  • Send multiple follow up messages
  • Messages can be personalized
  • A copy of each requestors message can be sent to your e-mail address.
  • Can create an online form to insert in your web page.
  • Supports both plain text messages or HTML.
  • Broadcast email updates to your entire customer list
  • Attachment support - your messages can contain one or more
    attachments. 
  • Tracking URLs - setup a tracking URL to track click throughs from your 
    messages
  • Totally Ad Free
  • Automatically adds an "Unsubscribe" link at the bottom of each message.

Read the rest of the article here.

Password Infomania - Part One
By Benjamin Rich

I recently read an interesting article in 2600 about the pitfalls involved in choosing a secure password. Since it's a techie issue and something many people should be aware of (but aren't), I thought I should recount some of the tips and background on passwords, password selection, and how your password might be compromised. More importantly, I'd like to show you how the weakest link in any security structure is often the human link, and how you can maximize the security integrity of your home or office environment just by choosing more effective, harder to crack passwords.

Password Storage
Passwords, on just about every system, are stored encrypted. The two general approaches to encryption are one-way and two-way encryption. One-way encryption is a method in which characters are encrypted so that the final outcome looks nothing like the original plaintext, and cannot be traced back or unencrypted - the algorithm cannot be reversed. Two-way is really more the type you hear about in spy movies, in which plaintext is translated into gibberish using a cipher, but can be translated back again using a special anti-cipher or key.

Passwords that are highly important - such as the root password to a multi-user system (your Linux 'root' password, your Windows 'administrator' password, etc.), or for most Internet mail accounts and shopping accounts - are stored using one-way encryption. This ensures that no matter where it is - even when it's on the system where no one should, in naive theory, be able to get - the password is never in a form in which it can be easily compromised. When your password is entered (for instance, when you login to your mail or your computer), the characters you enter in plaintext are encrypted using the one-way algorithm, and then the final result is compared to the stored 'hash,' the encrypted information. Only if they match will you be allowed in, not if they are simply the same password (since no one but the user and the algorithm knows what the actual password is).

One-way systems are then of course more secure, since, failing a breakthrough in large number theory, it is completely impossible to trace the original plaintext from the resulting hash using any sort of magical algorithm. Two techniques are used in password "retrieval" (i.e. cracking your root password when you've been silly enough to forget it 1); that is, when we're talking about a password that can't be simply 'un-ciphered,' as by some clever WWII Bletchley Park operative "mathemagically."
Read the rest of the article here.





Drawing Attention to Your Forms
By BasicTemplates

A little known tip that helps draw attention to any form on your page is the blinking cursor within a form field that flashes when the page is loaded. This is especially effective for mailing list sign up forms, feedback forms and recommend-it forms on your page.

Did you notice that when this page loaded, the cursors was already positioned in the form field and blinking? Did it grab your attention?

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Here is how we did it. Place the code below in the <BODY> tag. This code instructs the browser to display the blinking cursor within the "signup" form in the text box named "email".

<body onLoad="focus();signup.email.focus()">

You can change the form name and text box name to whatever you wish. However, it must also be changed within your <BODY> tag. If they are not the same, the browser will not understand the command.

Here is the form's source code with corresponding color codes to help you understand.

<form name="signup" method="post" action="http://www.yoursite.com/cgi-bin/script.cgi">
<input type="text" name="email" size="15" maxlength="40">
<input type="text" name="name" size="15" maxlength="40">
<input type="submit" name="submit" value="Send">
</form>


Of course, you will need to change the action line to whatever script processes the form on the web site server. Contact your web hosting service if you are not sure what to use.

Provided by BasicTemplates.com, Web Site Templates with External CSS.

At BasicTemplates.com each website template includes its own custom coded "external" stylesheet that helps you design your site properly the first time, and is an aid in teaching you the basics of external CSS. Subscribing members have access to all 500+ pre-designed web templates with new templates added every week. Individual web templates are affordable at only $5.00 USD. URL: http://www.basictemplates.com/.

Originally appeared at: http://www.basictemplates.com/tools/blinkcursorforms-full.shtml

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